Customer Service - Operations & Documentation Assistant, Dubai

If you’re actively job hunting in Dubai and have experience in admin, operations, or customer service, here’s a solid opportunity. A company based in Burjuman is hiring for a **Customer Service Advisor cum Operations & Documentation Assistant** role. This is a full-time position offering **AED 3,000–3,500/month**, **visa**, and **health insurance**.

About the Role

This role blends administrative support, customer handling, and operational assistance. You’ll be expected to manage office activities, respond to customer inquiries, support HR and internal teams, and maintain documentation.

**Walk-In Interview Details:**

• **Walk-In Interview Date**: 20 May (Tuesday)
• **Time**: 1 PM to 2 PM
• **Location**: Office 2060, 20th Floor, Burjuman Business Tower, Inside Burjuman Mall, Dubai
• **Contact**: WhatsApp CV only to +971-562447637
• **Video Call Interview**: Available upon request
• **Note**: Questions will only be answered during the interview

Key Responsibilities

**Administrative Duties**

• Manage documents, filing systems, and daily correspondence
• Draft business emails, letters, quotations, reports, and proposals
• Maintain and update company records and databases
• Handle vendor and supplier coordination
• Oversee general office tasks and operations

**Operations Support**

• Assist with scheduling meetings and arranging travel
• Support HR in recruitment and employee record maintenance
• Respond to client queries via email, phone, and in person
• Coordinate with internal departments for workflow efficiency
• Prepare and analyze reports for process improvement

**Communication & Coordination**

• Communicate professionally with clients and vendors
• Ensure timely response to emails, calls, and messages
• Act as a coordination point between different teams

Requirements

**Language Skills**

• Fluent English (spoken and written)
• Arabic is a plus

**Technical Skills**

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Ability to use printers, scanners, and fax machines

**Professional Skills**

• Able to work independently with minimal supervision
• Strong drafting and documentation skills
• Capable of multitasking and managing time effectively
• Organized, detail-oriented, and problem-solver

**Experience & Education**

• Previous UAE experience in a similar role preferred
• Bachelor’s degree or diploma in Business, Admin, or related field

Salary & Benefits

• **Monthly Salary**: AED 3,000 – 3,500 (based on skills and UAE experience)
• **Visa**: Provided
• **Health Insurance**: Provided

Important Notes

• Only apply if you **meet all requirements**
• No training will be provided
• Bring a **printed updated CV** to the interview
• Visit company sites: www.feedbackuae.com and www.uaecleaningservices.com

This is a good fit for someone experienced, detail-oriented, and ready to work without needing basic training. If you qualify, apply promptly and prepare accordingly.